BBVA and OpenAI collaborate to transform global banking
Published 12 Dec 2025 ยท OpenAI
Key figures & insights
- BBVA deploys ChatGPT Enterprise to all 120,000 employees globally
- Multi-year AI transformation programme with OpenAI covers customer interactions and operations
- Partnership aims to build AI-native banking experience across BBVA's operations
Implications
- Large-scale enterprise AI adoption in banking accelerating beyond pilot programmes
- Traditional banks investing heavily in generative AI for competitive advantage
Required action
- Monitor BBVA's implementation results for enterprise AI deployment best practices
About the authors
- Author information not available. Published by OpenAI